Yellow Van Expertise. Red Carpet Treatment.
San Diego Carpet Cleaning Specialists
With more than six decades of experience in state-of-the-art carpet cleaning, Stanley Steemer is well positioned to provide you with the best carpet cleaning services in San Diego. We are the biggest carpet cleaning service in the nation, and our iconic yellow vans are a familiar sight throughout the San Diego area.
Why San Diego Home & Business Owners Trust Stanley Steemer
If you open the phone book or look on the Internet for San Diego carpet cleaners, who knows what you’ll find! When you go with Stanley Steemer, you can trust in our expertise and our experience.
There are many reasons why Stanley Steemer provides the best carpet cleaning service in the nation and right here in San Diego. We hire the best people. They are clean cut, drug free, polite, courteous and screened with a thorough background check. We give you a 2-hour window of arrival so you don’t have to wait around all day for us to arrive. We call when we are on the way. Our carpet cleaning vans are state-of the art. We use our patented hot-water extraction method to clean your carpets after we have pre-vacuumed, and shifted the furniture to the side for a wall to wall cleaning. A final grooming of the carpet fibers gives a clean, uniform appearance. Our service always comes with a smile and our 10-day service guarantee.
Carpet Cleaning Frequently Asked Questions
Q. What method do you use for cleaning?
A. The method we use for cleaning is hot water extraction, commonly referred to as steam cleaning. Stanley Steemer’s patented hot water extraction method removes the toughest, deepest dirt safely and gently. Hot water and a specially formulated cleaning solution are injected deep within the carpet fibers. Then, a powerful suction from our truck mounted equipment, extracts deep-down dirt, allergens, cleaning solution and 95% of the moisture. It’s the cleaning method most recommended by carpet manufacturers.
Q. Do I need to vacuum before the crew arrives?
A. Pre-vacuuming of all areas to be cleaned is the first step in our cleaning process. We will do that work for you. That’s why you hire Stanley Steemer; it is all included in our service at no extra charge. Have a cup of coffee and enjoy watching us do that hard work!
Q. What do you consider as an area?
A. Typically, an area is a room that is up to 300 square feet (that is 15 x 20 or approximately the size of a two-car garage). Living room/dining room combos are considered two areas. Any area over 300 square feet but less than 600 square feet is priced as two areas. Non-standard areas (baths, halls, landings, entryways, walk-in-closets, etc.) are priced separately from the standard areas, usually at a lesser price. Our crews will measure any areas they think may be oversized before charging it as two areas.
Q. How long will it take to clean my carpets?
A. On average, it will take approximately 20 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.
Q. Do you move furniture?
A. There is no charge to move furniture. Our crews are professionally trained to move, or as we say “shift” your furniture, and then return it to its rightful place when cleaning is completed. There are several items we do not move due to safety reasons such as: pianos, electronics, china cabinets, waterbeds, some large beds, dressers with mirrors, etc. We do ask you remove items off of your furniture like plants, lamps and knick knacks before we arrive. The care of your personal possessions is our main concern. We don’t want items to tip over or fall off the furniture we are moving. We know homes have many family heirlooms that need tender loving care and handling so we ask you to place them in a safe location during the cleaning process.
Q. How long will it take for my carpet to dry?
A. Dry time is affected by humidity, temperature and air flow to the area. It can take anywhere between 8-24 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time. Be sure to leave the protective blocks under furniture legs and any paper used with upholstered items in place until the carpet and/or furniture is completely dry to avoid any color transfer. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber soled shoes. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.
Q. Do you guarantee removal of all spots or stains in the carpet?
A. We cannot guarantee that we will remove all spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to determine this before trying to remove the spots.
Q. Why do your prices vary from other San Diego carpet cleaners?
A. When comparing prices, make sure you ask a lot of questions and please keep a few things in mind. Our price includes pre-vacuuming, treating for spots, moving (shifting) furniture, and a 10-day satisfaction policy. There are no hidden fees or additional charges. Also, we never sub-contract, so our technicians are always background checked, drug tested and properly trained Stanley Steemer employees. Our technicians wear a red and white uniform, a name badge and drive a bright yellow Stanley Steemer van. We invest a lot into the training of our employees and the cleaning equipment they use to service your homes. This is what allows us to stand behind all of our work. During the past 30+ years we have earned the reputation of being the best carpet cleaning company in San Diego! The Stanley Steemer experience is one we promise you will enjoy!
Q. How do you guarantee customer satisfaction?
A. We are happy to work with you to correct any situation that may arise. In some cases this can mean spot cleaning specific areas of concern or even completely re-cleaning the area in question. In the end, we’re not satisfied until you are.